I want to submit an Online Solicitation Response, however, the tab is grayed out. Why?

You will want to make sure you have viewed all attachments associated with the solicitation you’re interested in to determine if submitting an online solicitation response is a preferred delivery method to submit a solicitation response.

If creating an online solicitation response is one of the preferred delivery methods to submit a solicitation response and the Online Solicitation Response tab is grayed out, you will want to make sure that you are logged into your ColoradoVSS account. If you are logged into your ColoradoVSS account and the Online Solicitation Response tab is still grayed out, you will want to make sure you have access to create online responses.

You will want to review your Optional Access Levels that have been assigned to your ColoradoVSS User ID. If you do not have Create Solicitation Response as one of your Optional Access Levels, you will need to contact your ColoradoVSS Account Administrator to update your Optional Access Levels.

Screenshot of the Access Levels section on the User Maintenance page. The Primary Access Level section has Display Only.

Your VSS Account Administrator can utilize the Updating a User's Access Level job aid, by visiting the Login & User Management page.