Home > Contact Vendor Self-Service User Support
Need assistance? Contact the VSS Support Center:
Monday-Friday 8:00 a.m. - 5:00 p.m.
Need extra help? Schedule a VSS support appointment.
Facing challenges with VSS? Our expert support team is ready to assist.
Schedule an appointment with our help desk for personalized support.
Benefits of Scheduling an Appointment:
Dedicated Support: Get one-on-one help from our specialists.
Efficient Troubleshooting: We'll fix issues or create a ticket for Tier 2 support.
Personalized Solutions: We'll give tailored advice for your needs.
Improved Efficiency: Cut downtime and maximize your use of VSS.
Scheduling is easy. Visit our scheduling page to book an appointment.
Please note that ColoradoVSS may not be available on the following weekends due to monthly system maintenance:
January 10-11, 2026
February 14-15, 2026
March 14-15, 2026
April 11-12, 2026
May 9-10, 2026
June 13-14, 2026
July 11-12, 2026
August 8-9, 2026
September 12-13, 2026
October 10-11, 2026
November 14-15, 2026
December 12-13, 2026
Photo by: Rebecca Clark, CDLE, Rita the Rock Planter
The VSS Support Center will be closed during the holidays below:
Thursday, January 1, 2026 - New Year's Day
Monday, January 19, 2026 - Martin Luther King Jr. Day
Monday, February 16, 2026 - President's Day
Monday, May 25, 2026 - Memorial Day
Friday, June 19, 2026 - Juneteenth
Friday, July 3, 2026 - Independence Day
Monday, Sept. 7, 2026 - Labor Day
Monday, Oct. 5, 2026 - Frances Xavier Cabrini Day
Wednesday, Nov. 11, 2026 - Veterans Day
Thursday, Nov. 26, 2026 - Thanksgiving Day
Friday, Dec. 25, 2026 - Christmas Day