Contact Vendor Self
Service User Support
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Need assistance? Contact the VSS Support Center:
Monday-Friday 8:00 a.m. - 5:00 p.m.
Need extra help? Schedule a VSS support appointment.
Facing challenges with VSS? Our expert support team is ready to assist.
Schedule an appointment with our help desk for personalized support.
Benefits of Scheduling an Appointment:
Dedicated Support: Get one-on-one help from our specialists.
Efficient Troubleshooting: We'll fix issues or create a ticket for Tier 2 support.
Personalized Solutions: We'll give tailored advice for your needs.
Improved Efficiency: Cut downtime and maximize your use of VSS.
Scheduling is easy. Visit our scheduling page to book an appointment.
System Maintenance Schedule
Please note that ColoradoVSS may not be available on the following weekends due to monthly system maintenance:
January 11-12, 2025
February 1, 2025: Scheduled Disaster Recovery Exercise
February 8-9, 2025
March 8-9, 2025
April 12-13, 2025
May 10-11, 2025
June 14-15, 2025
July 12-13, 2025
August 9-10, 2025
September 13-14, 2025
October 11-12, 2025
November 8-9, 2025
December 13-14, 2025
ColoradoVSS Holiday Schedule
The VSS Support Center will be closed during the holidays below:
Wednesday, January 1, 2025 - New Years Day
Monday, January 20, 2025 - Martin Luther King Jr. Day
Monday, February 17, 2025 - President's Day
Monday, May 26, 2025 - Memorial Day
Thursday, June 19, 2025 - Juneteenth
Wednesday, Jan.1, 2025 - New Year’s Day
Monday, Jan. 20, 2025 - Martin Luther King Jr. Day
Monday, Feb. 17, 2025 - President’s Day
Monday, May 26, 2025 - Memorial Day
Thursday, June 19, 2025 - Juneteenth
Friday, July 4, 2025 - Independence Day
Monday, Sept. 1, 2025 - Labor Day
Monday, Oct. 6, 2025 - Frances Xavier Cabrini Day
Tuesday, Nov. 11, 2025 - Veterans Day
Thursday, Nov. 27, 2025 - Thanksgiving Day
Thursday, Dec. 25, 2025 - Christmas Day
Photo by: Barb Sheppard, DPA, Denver City and Count Building Christmas Lights, Denver, CO