Vendor Self‑Service: General Information, Support, and Common Account Questions

General Information

• How do I submit questions about my account?

After logging in, select the "Questions about my Account" Quick Link".  When completing the information, please enter the following:

• Department: 999A

• Contact Function: 200

• My VSS account has been discontinued. I was asked to send an updated W9. Who do I send this information to?

You can send your latest W-9 to vsshelp@state.co.us. We will send it to our Central Accounting and Vendor Operations team for TIN matching.

• Who do I contact for help with Colorado Vendor Self-Service?

The ColoradoVSS Help Desk is available Monday through Friday, 8:00 a.m. to 5:00 p.m. at vsshelp@state.co.us. Please email us for help during regular business hours.

• Is the VSS Support Center open on holidays?

The VSS Support Center is closed on State of Colorado holidays.

• Who should I contact about contracts being awarded without going through proper protocol?

To report fraud, contact the Office of the State Auditor's Fraud Hotline at osafraudhotline@state.co.us or 303-869-3020.  You can also visit their website.

• What can the VSS Support Center help me with?

The VSS Support Center provides support and instructions for the ColoradoVSS system. It can help with:

• • Account lockouts

  • Account activation or reactivation

  • VSS Account Administrator transfers

  • Retrieving login credentials for registered accounts

  • Help with error messages

  • General questions about the VSS site

• Where can I go to learn more about doing business with the State of Colorado?

For more on doing business with the State of Colorado, visit https://www.colorado.gov/osc/solicitations.   You can also contact the Colorado State Purchasing Department at 303-866-6100.

• Why is my Federal Tax ID required when reaching out to the ColoradoVSS Support Center?

We ask for your Federal Tax ID (or SSN if you’re registered as an individual) so we can find and confirm your Vendor account. This helps protect your confidential information.

• Where can I view the state of Colorado Price Agreements?

You can view Price Agreements on the Office of the State Controller's website.

• Who negotiates and maintains the State of Colorado Price Agreements?

The State Purchasing and Contracts Office negotiates and maintains all State of Colorado Price Agreements. For more information, please visit the State Purchasing & Contracts Office.

• Who do I contact for more information about the State of Colorado Price Agreements?                                                      

Barb Musick (Supplier Diversity Liaison): 303-866-3640 or barbara.musick@state.co.us.                                                     

• What is the distinction between ColoradoVSS and the Rocky Mountain E‑Purchasing System?                                    

The Rocky Mountain E-Procurement website is maintained by a 3rd party. Any questions regarding registration, cost, or fees should be directed to them.  Contact information is available on their website.

• What happened to ColoradoBids?                                                                                                                                

ColoradoBIDS was changed to ColoradoVSS when the State moved to its new financial system, CORE. ColoradoVSS (Vendor Self Service) is part of the CORE application.